Frequently asked questions

Answers to the most common questions about Comet, the remittance tool, and what is coming next.

Comet

General questions about the platform and fit for your clinic.

What is Comet built for?

Comet is built for allied health clinics that want to reduce repetitive admin work and reclaim team time across core operational workflows.

Do we need a big implementation project to start?

No. We designed onboarding to be lightweight so clinics can connect systems quickly and test value before rolling out broadly.

Is Comet only for large clinics?

No. Smaller clinics can use Comet to reduce admin bottlenecks, while larger clinics benefit from scale and consistency across more invoices and practitioners.

Remittance Tool

How payment extraction, matching, and mark-as-paid workflows are handled.

What does the remittance tool actually do?

It extracts payment details from remittances, matches them to invoices in your PMS, and auto marks those invoices as paid in minutes.

Which file types are supported?

PDF, CSV, Excel (.xls/.xlsx), PNG, JPG, and JPEG are supported for reconciliation workflows.

Which platforms are supported first?

Currently Halaxy, Cliniko and Splose are available with Nookal and others coming soon. We are always accepting requests for adding more PMS.

Future Tools

How roadmap expansion works and how clinics can influence what gets built next.

Will Comet stay focused on remittance only?

Remittance is the launch priority, but Comet is designed as a broader clinic-operations toolkit that can expand over time.

Can customers influence what gets built next?

Yes. Founding and early customers help shape future roadmap priorities through practical feedback and real clinic use cases.

Will future tools be included for founding customers?

Founding offers are designed to reward early adopters as new tools are added, based on the plan terms shown at signup.